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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy (“Privacy Policy”) applies to https://www.epicstarenergy.com and Epic Star Energy and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Epic Star Energy include https://www.epicstarenergy.com. The Epic Star Energy website is a general informational site. By using the Epic Star Energy website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered, Epic Star Energy may collect personally identifiable information, such as your:
– First and Last Name
– E-mail Address
– Phone Number

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) sending us an email message; or (c) submitting your payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information
Epic Star Energy collects and uses your personal information to operate and deliver the services you have requested.
Epic Star Energy may also use your personally identifiable information to inform you of other products or services available from Epic Star Energy and its affiliates.

Sharing Information with Third Parties
Epic Star Energy does not sell, rent or lease its customer lists to third parties.
Epic Star Energy may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Epic Star Energy, and they are required to maintain the confidentiality of your information.
Epic Star Energy may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Epic Star Energy or the site; (b) protect and defend the rights or property of Epic Star Energy; and/or (c) act under exigent circumstances to protect the personal safety of users of Epic Star Energy, or the public.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Epic Star Energy. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Epic Star Energy website.

Use of Cookies
The Epic Star Energy website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Epic Star Energy pages, or register with Epic Star Energy site or services, a cookie helps Epic Star Energy to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Epic Star Energy website, the information you previously provided can be retrieved, so you can easily use the Epic Star Energy features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Epic Star Energy services or websites you visit.

Links
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.
    Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Users Only of Legal Age of Majority
Our Site is designed and intended for those who have reached the age of majority (18 years of age). By using our Site, you affirm that you are at least 18 years of age or older. We are not liable for any damages that may result from a user’s misrepresentation of age.
No one under age 13 is authorized to submit or post any information, including personal information, on our Site. Under no circumstances may anyone under age 13 use our Site. Parents or legal guardians of children under 13 cannot agree to these terms on their behalf.

E-mail Communications
From time to time, Epic Star Energy may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Epic Star Energy or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Epic Star Energy, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

For California Residents
If you reside in California and have provided personal information to us, you may request information about our disclosure of certain categories of personal information to third parties for their direct marketing purposes under California’s Shine the Light law. Such requests must be submitted to us using one of the contact methods below.
If you are a resident of California, effective January 1, 2020, you have the following rights under the California Consumer Privacy Act of 2018 (“CCPA”):

  1. to know what categories of personal information about you we have collected and used, including how the personal information was collected;
  2. to know what categories of personal information are being sold (if at all) or disclosed and if it is being sold or disclosed to third parties and a list of categories of information that are sold;
  3. to opt out of the sale of your personal information, if applicable;
  4. to access your personal information, including the right to download or transfer personal information collected during the previous 12 months;
  5. to request that your personal information be deleted; and
  6. to equal service and equal price for goods or services even if you exercise your rights under the CCPA.

While California residents have the right to opt out of the sale of their personal information under CCPA, we do not sell personal information to any third parties, and therefore, we have not included a “Do Not Sell My Personal Information” link on our Site. If our practices change, we will update this Privacy Policy and take any other necessary action to comply with applicable law.
If you are a California resident and you want to exercise any of your rights as set forth above, please contact us at (914) 421-4900 or privacy@EpicStarEnergy.com . For all requests, it is helpful to put the statement “California Privacy Rights” in the body of your request, describe the nature of your request, and provide your name, street address, city, state, and zip code. In your request, you need to attest to the fact that you are a California resident and provide a current California address for our response.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Accessibility Statement
We are committed to making sure that our Sites are accessible to everyone. To access this Privacy Policy in an alternative form, please call us at (914) 421-4900.

Contact Information for Questions, Complaints or Concerns
If you have any queries, comments, complaints or requests regarding this Privacy Policy please do not hesitate to contact us at:
Epic Star Energy
Attention: Privacy
One North Lexington Avenue
Suite 1450
White Plains, NY 10601
or e-mail us at privacy@EpicStarEnergy.com
We can also be reached by telephone at (914) 421-4900.

Changes to this Statement
Epic Star Energy reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
Epic Star Energy welcomes your questions or comments regarding this Statement of Privacy. If you believe that Epic Star Energy has not adhered to this Statement, please contact Epic Star Energy at:
Email Address:
info@epicstarenergy.com
Last updated: February 2025

NOTE: If you are located in Canada, the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Epic Star Energy or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.